Clinical Call Centre Coordinator (24/7)

Company: North West Ambulance Service NHS Trust
Apply for the Clinical Call Centre Coordinator (24/7)
Location: Manchester
Job Description:

North West Ambulance Service NHS Trust is seeking a capable call handler to manage inbound calls from operational crews and direct them appropriately. You will coordinate transport and provide guidance on alternative care pathways to minimize hospital admissions.

The role requires strong communication, multitasking and a willingness to work a rolling 24/7 rota. Training will be provided and prior contact centre experience is essential.

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Posted: September 17th, 2026