Onsite Customer Service Team Lead — Coaching & Performance

Mainstay Recruitment Solutions Ltd in Aldershot is seeking a Customer Service Team Leader to oversee day-to-day performance of a customer-focused team, manage workloads and ensure timely resolutions. You will coach and support colleagues while handling complex queries and escalations.

This fully office-based role offers a £32,000 salary, Monday to Friday, 08:00-17:00, and benefits such as 25 days annual leave, a contributory pension, Life Assurance and on-site parking in a Defence facilities

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