Digital Banking Advisor — Customer Confidence & Service

Company: Santander
Apply for the Digital Banking Advisor — Customer Confidence & Service
Location: City of Edinburgh
Job Description:

TSB is seeking a Customer Service Consultant at Hanover Street, Edinburgh to help customers feel confident in their finances and use digital banking tools. The role focuses on delivering a personalised, human service across face-to-face, phone and video channels while promoting digital self-service adoption.

You’ll support personal banking customers, understand their needs, and build lasting relationships by offering suitable products and services.

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Posted: September 17th, 2026