Overnight Customer Service Team Lead (37.5h, Hybrid)

Starling Bank is seeking an overnight Team Leader in Southampton to inspire and guide the Contact Centre to deliver exceptional customer service. You will lead from the front, coaching staff, and champion solutions that benefit customers and the business.

The role is 37.5 hours weekly on a 4 on 4 off rotation between 20:00 and 07:15, with hybrid working: one shift every fortnight in the office and the rest from home. A fast-paced, change-ready environment awaits.

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