Here at RS Group we have an exciting opportunity for an Managed Inventory Representative, this is a dynamic role where you’ll combine customer service, and Inventor and Stock replenishment support You’ll be a trusted partner to our customers, supporting our Inventory Solutions within your designated territory, Supporting our wider Value-Added Services team where appropriate in scoping and validating opportunities to ensure the correct solution is being proposed. You will play a pivotal role in our continued drive to make amazing happen! What you will be doing:
- To conduct regular visits to Managed Inventory customers to check and replenish RS solutions.
- To work with customer stakeholders to identify growth opportunities via range expansion, product substitution or ad-hoc purchase requirements.
- To work in conjunction with the RS Managed Inventory implementation team to ensure that all systems are fully functional and that correct workflows are adhered to.
- Ensure that all company & customer H&S practices are observed at all times.
- Ensure that all Standard Operating Processes (SOPS) are followed in relation to the delivery of Managed Inventory Services.
- Ensure that all Managed Inventory installations are well maintained and conduct regular housekeeping activities.
- Be a brand ambassador for RS Components and ensure that customers fully understand the benefits of Managed Inventory Services.
- Develop strong relationships with the wider sales team to support the sales growth of Managed Inventory Services. Ensure that growth opportunities are communicated effectively and to the appropriate stakeholders.
- Perform against KPIs relating to Managed Inventory Services.
- Where appropriate, support the RS Local Branch with ad-hoc duties.Full clean driving licence
- Excellent understanding of Microsoft packages, specifically Excel
- Previous experience supporting customers
- Strong interpersonal and communication skills.
- Self-motivated, organised, and flexible. A natural problem solver.
- Customer-first mindset with experience in service or sales roles.
- Understanding of stock control or warehouse practices.We are RS Group.
At RS we’ve been solving engineering problems for over 80 years: big ones, small ones, easy and difficult ones. We turn the ‘what ifs’ into the ‘why nots’, the impossible into the possible. Our purpose? Making amazing happen for a better world. We offer service and product solutions. We send out a parcel every 2 seconds, to over 130 countries. We provide over 700,000 in-stock and over 3 million unstocked products to more than 1.2 million customers. We want people like you, as you are curious about things, you like doing things differently and in a human way with empathy. Because that’s exactly how we partner with people – our customers, suppliers, colleagues, and communities – to solve problems. We’ll also invest in your development and wellbeing – because building a more diverse and inclusive culture, being ethical, responsible, and committed to our Environment, Social and Governance (ESG) action plan is at the heart of everything we do.
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