Book and coordinate property inspections for existing commercial clientsManage multiple surveyors’ inspection diariesCoordinate appointments efficiently across the UKEnsure relevant documentation and information are available to support the surveying teamProactively book surveyor inspections by telephone and emailOrganise appointments geographically to maximise surveyor productivityCollect supporting documentation and maintain accurate client recordsGather client health and safety requirements and update spreadsheets and internal recordsCommunicate with clients and surveyors verbally and in writingManage client expectations and respond to initial queries about the inspection process and timescalesBuild and maintain positive relationships with clients, surveyors, and internal stakeholdersSupport client retention matters with the Surveying team and other internal departments
Requirements
- Minimum of 6 A*-C GCSEs, or equivalent
- Excellent verbal and written communication skills
- Ability to explain complex information clearly and concisely
- Previous experience building and maintaining client relationships is preferred
- Ability to multitask and meet strict deadlines
- Excellent relationship-building skills
- Strong attention to detail
- Proactive, positive, and organised approach to work
- Good knowledge of Microsoft Office applications, including PowerPoint, Excel, Outlook, and internet applications
Core Competencies
Demonstrates strong organizational and communication skills to effectively manage property inspections and coordinate with clients and surveyors. Proficient in maintaining accurate records and building positive relationships to support client retention and satisfaction.
Highest-signal resume keywords
- Client Relationship Management
- Multitasking
- Attention to Detail
- Microsoft Office Proficiency
- Verbal And Written Communication
Soft Skills
- Organized Approach
- Proactive Attitude
- Relationship-Building
Industry Keywords
- Property Inspections
- Surveying
- Client Retention
- Health And Safety Requirements
Tools & Technologies
- Microsoft PowerPoint
- Microsoft Excel
- Microsoft Outlook
- Internet Applications
#J-18808-Ljbffr…