Housing Customer Service Advisor – Hybrid

Nottingham City Council is seeking proactive Customer Services Advisors to join our busy Customer Service Centre. You will handle a high volume of inquiries by phone and email, delivering guidance on housing-related matters such as repairs, rent payments, tenancy and estate management.

This dynamic 24/7 environment requires excellent communication, a positive attitude, and a commitment to high standards of customer care while maintaining confidentiality and complying with legislation and

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