Retail Security Officer

Company: Routes To Work South Registered company in Scotland under SC217367 with charitable status under
Apply for the Retail Security Officer
Location: Glasgow
Job Description:

Job Specifics

  • Reference No: CD466
  • Location: Glasgow City Centre
  • Hours:Part Time (Mon-Sun 6am-2.30pm)
  • Salary: £13.90
  • Closing Date: Friday 25th September 2026
  • Why you should apply for this role: Strong company reputation

Job Overview

As a Retail Security Officer, you will play a vital role in protecting customers, staff, and stock, ensuring a safe and secure shopping environment. You will act as a visible deterrent to criminal activity, provide excellent customer service, and respond effectively to incidents within the retail environment.

Key Tasks

  • Maintain a visible security presence, deterring theft and anti-social behaviour
  • Patrol the store and monitor CCTV for suspicious activity
  • Respond to alarms and incidents, escalating where require.
  • Conduct searches in line with company procedures when necessary
  • Complete accurate incident and observation reports
  • Work closely with store management and staff on security matters
  • Provide a professional and approachable presence
  • Assist customers and staff with queries
  • De-escalate challenging situations calmly
  • Follow all site procedures, company policies and legal requirements
  • Support the wider team and undertake additional duties as required

Employer Expectations Skills/Knowledge/Experience

  • Must have the Right to Work in the UK and ability to pass BS7858 vetting.
  • Previous experience in a security role
  • Strong communication and customer service skills

Qualifications/Tickets/Licences Required

  • Valid SIA Licence

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Posted: September 17th, 2026