Advert for FTC 6 months (IMechE)
Do not wait to apply after reading this description a high application volume is expected for this opportunity.
This is a hybrid, full-time role working 37.5 hours per week. You will have the opportunity to work 3 days per week from home and 2 days in our Telford office close to the town centre and train station.Our office hours are 9am-5.30pm.
Do you enjoy speaking on the phone to customers and have great communication skills? Are you an efficient and motivated individual with prior office admin/ office customer service experience? If yes, then you may have found the best way to earn an income whilst enjoying what you do.We are a specialist supplier of membership software and services to a wide range of clients predominantly in the Not-for-profit sector. We specialize in systems for Trade Unions, Professional Institutions, Sporting Bodies, and Charities ranging from 1,000 to 1.5 million members. We are part of a bigger company ClearCourse, which has offices all around the UK and globally. This role will consist of but not be limited to the following duties:RequirementsDealing with members enquiries and requestsHandling inbound calls, responding to emails, processing payments and updating member recordsAssisting with incoming post and despatch of member correspondenceAssisting with a telephone campaign, relating to members renewals.25+ calls per hour – creating a personable and engaging experienceLeaving voicemails for anyone who have not answeredUpdating held contact numbers, addresses, email details and noting of any invalid number (escalating to supervisor)Training in our Telford officeHybrid 2 days per week in officeBenefitsThe ideal person for this role will be:Highly detail orientatedPersonable and comfortable over the phoneExcellent communication skillsPrevious experience using ExcelPrevious experience in taking card payments over the phone. xwwtmva If this sounds like the flexible, short term role you have been looking for we would love to receive your application….