Remote AI-Driven Customer Success Analyst

Cytora, part of Applied Systems, is seeking a Customer Business Analyst to join the Customer Success Team. You’ll bridge business needs and technology, owning requirements, user stories, and AI-driven workflows that help insurers and brokers move faster and smarter.

Collaborative, growth‑minded culture with hybrid work options. You’ll work with diverse teams, run client workshops, and drive continuous improvement in BA practices using AI tools and data insights.

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