Remote AI-Powered Customer Success Analyst (Insurance)

Cytora, now an Applied Systems company, seeks a Customer Business Analyst to join the Customer Success team. You’ll drive outcomes at the intersection of AI and insurance, collaborating across diverse stakeholders and taking ownership of meaningful problems.

You’ll lead client workshops, translate needs into clear requirements, and shape AI-driven workflows while ensuring quality through testing and UAT. A hybrid, flexible setup supports remote or in-office work.

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