Customer Service Executive

Overview

In this role you will deliver warm, high-quality customer service to guests at IWG’s spaces and help run a smooth on-site experience. You’ll be part of a dynamic team with clear opportunities for development and promotion. You’ll handle on-site tasks to keep the workspace welcoming and efficient, contributing to a positive day for customers and colleagues. This position offers sociable hours, extensive induction training, and a path to grow within a global, sustainability-conscious company.

Pay / Benefits

• Award-winning induction training
• Ongoing learning and development
• Excellent promotion prospects
• Generous incentives and sociable hours
• Flexible, personalised workplace benefits supporting wellbeing
• Carbon-neutral workplace initiatives

Responsibilities

• Greet customers and guests warmly every day
• Coordinate on-site tasks to keep the workspace running smoothly
• Support customers and colleagues to ensure a great day at work

Key requirements

• Strong communication skills
• Positive, outgoing and can-do attitude
• Ability to take direction and learn new skills
• Motivation to perform at a high level every day

• Excellent communication
• Positive attitude
• Adaptability
• Team player
• Customer focus

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