Relationship Director

Overview

In this role you will manage key domestic and international client relationships with a focus on growth and risk-aware service. You will act as a trusted advisor to clients with turnovers up to 350M, shaping solutions via collaboration with product partners. You’ll balance client needs with strong risk management to uphold HSBC’s standards and drive new business opportunities. This is a client-facing, hybrid role that emphasizes community engagement and cross-functional partnerships to support business growth.

Pay / Benefits

• tailored professional development opportunities
• private healthcare for UK employees
• enhanced maternity and adoption pay
• contributory pension scheme with generous employer contribution

Responsibilities

• Be an ambassador for HSBC and raise the bank’s profile in local business and wider communities
• Place customer needs at the heart of the work and uphold world-class service standards
• Identify and nurture new opportunities while managing existing relationships
• Build and maintain a network of business introducers in the local professional community
• Adhere to processes for credit, operational, reputation, financial crime and regulatory risk management
• Collaborate with product partners to assess needs of international and domestic clients and offer appropriate solutions

Key requirements

• Experience in Corporate Banking/Business Banking/Financial Services is essential
• Experience with Commercial Banking products is essential
• Credit and lending experience is essential
• Proven ability to identify and meet customer needs and handle complex lending requests is essential
• Understanding of risk management and regulatory compliance would be advantageous
• Self-driven with ability to manage conflicting priorities and work to deadlines is essential
• Experience developing opportunities for growth with existing and new-to-bank clients is essential

• self-driven
• collaborative
• client-focused
• Commercial Banking products
• Credit and lending
• Risk management and regulatory compliance

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