Internal Communications Manager 1

Overview

In this role you will coordinate and deliver engaging internal communications to support MRS-GM’s culture and strategies. You will work with senior leaders and cross-functional teams to align messaging and events with business priorities, driving clarity and employee engagement. You’ll manage channels, plan internal events, and measure impact to continuously improve reach and relevance. This position focuses on strengthening culture, change communications, and alignment with Group campaigns in a global context.

Pay / Benefits

• 25 days Annual Leave + Bank Holidays
• 10% Non-contributory Pension
• Eligibility for an Annual Bonus
• Private Medical + Dental Insurance
• Critical illness insurance + Life Assurance + Permanent Health Insurance
• Hybrid Working + IT Home Set-up Support

Responsibilities

• Coordinate clear, audience-appropriate internal communications translating strategic priorities into messages and campaigns
• Support culture and change communications to help employees understand business priorities and leadership messages
• Enhance employee engagement by coordinating跨 stakeholders and ensuring timely, relevant communications
• Plan and deliver internal events and townhalls (virtual, hybrid, in-person)
• Collaborate with Group Communications and regional teams to align messaging and share MRS-GM stories
• Maintain and develop internal communication channels (intranet, calendars, event communications) with creative use of digital formats
• Track metrics and insights to improve reach, engagement, and clarity
• Support governance and editorial planning routines to align content and gather feedback
• Serve as internal communications contact for Legal, Risk & Compliance, Operations, Claims, and ESG
• Communicate effectively with leaders, managers, and partners to translate objectives into communication plans
• Coordinate with vendors or external partners to deliver campaigns
• Ensure communications support business outcomes for customers and policyholders
• Manage editorial planning routines including monthly editorial committee

Key requirements

• Experience in (re)insurance, financial services, or relevant fields
• Strong planning, organizational, and prioritisation skills
• Creativity, energy, and bias toward action
• Proactive thinker who challenges practices
• Ability to coordinate multiple projects and meet deadlines
• Excellent written and verbal communication
• Strong collaboration and project coordination skills
• Experience coordinating with vendors or external partners
• Ability to communicate with business leaders and translate objectives into clear plans
• Basic technical knowledge of internal communication channels and formats (in-person and hybrid townhalls, social media image formats, intranet content maintenance, multimedia tools)

• Creativity and energy
• Bias toward action
• Proactive problem-solving
• Internal communication channels and formats (in-person, hybrid townhalls)
• Intranet maintenance
• Social media image formats

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