Account Manager – North England & Scotland

Overview

As Account Manager for North England & Scotland, you protect and grow TAG Heuer’s brand image and drive sales with wholesale and independent accounts. You will act as a brand ambassador to internal and external stakeholders and report to the UK & Ireland Sales Director. The role combines strategic account planning, training, merchandising, and data-driven sales analysis in a luxury, collaborative environment. You’ll travel to manage a field-based portfolio and contribute to brand positioning and market expansion. This is an opportunity to shape premium customer experiences and advance in a globally respected luxury group.

Pay / Benefits

• 25 days annual leave plus bank holidays
• 8% monthly pension contribution
• Private health insurance
• Critical illness and life cover
• Company car
• employee assistance programme

Responsibilities

• Manage relationships with wholesale and independent accounts, delivering exceptional service
• Conduct business reviews to assess sales performance, training needs, product reviews, and brand positioning
• Implement brand strategies within accounts in line with the UK market
• Achieve targets on sell-in, sell-out, KPI’s, training, and account visits
• Monitor and analyze sales data to drive growth and identify actions
• Forecast and plan stock to ensure proper product distribution
• Assess distribution, propose openings or closures to protect brand image
• Ensure corporate displays are merchandised and train stores on merchandising
• Identify bespoke display opportunities to maximise visibility
• Attend monthly sales meetings
• Provide retailer, consumer, and competitor feedback to UK sales/marketing
• Represent the brand professionally and uphold brand values
• Motivate accounts through training, merchandising, and customer service
• Contribute to marketing/positioning rollout and maintain brand image
• Attend and deliver training/brand events

Key requirements

• Previous commercial experience with targets and KPIs
• Proven ability to meet commercial targets
• Business-to-business relationship management
• Field-based role requiring travel
• Strong negotiation, influencing, and relationship-management skills
• Flexibility and adaptability to change
• Accurate reporting and data analysis abilities
• Initiative, problem-solving in ambiguity
• Self-motivation with prioritization and deadline management
• Commercial awareness and results orientation
• Excellent presentation, communication, and interpersonal skills
• Appreciation for luxury goods and customer values
• Engagement with product and continual learning
• Collaborative with diverse teams
• Proficiency with Microsoft programs
• Knowledge of and ability to use various computer systems

• strong negotiation skills
• excellent communication
• interpersonal relationship building
• MS Office (Microsoft programs)
• data analysis and reporting
• stock forecasting and planning

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