Digital Communications Officer

Digital Communications Officer

£175–£200 per day

Hybrid Working (Glasgow)

Contract

We’re currently recruiting for an experienced Digital Communications Officer to join a high-profile organisation on a contract basis. This is an excellent opportunity for a digital communications professional with strong content editing, publishing and stakeholder management skills to play a key role in improving online communications and user experience.

The successful candidate will be responsible for creating, editing and publishing clear, accessible and user-focused digital content, while working closely with communications, policy and subject matter experts across the organisation.

As Digital Communications Officer, you will:

• Write, edit and publish high-quality content for online audiences, ensuring information is clear, concise, accessible and user-focused.
• Support the delivery of digital content across a range of environmental, social and public-facing programmes.
• Work collaboratively with communications colleagues and subject matter experts to deliver content accurately and to tight deadlines.
• Provide specialist digital communications and content publishing advice to colleagues across the organisation.
• Use content design principles to improve the effectiveness and accessibility of online content.
• Support the day-to-day administration and publishing of digital communications.
• Use data, research, analytics and user feedback to inform content decisions and identify opportunities for improvement.
• Help ensure digital content consistently meets publishing, accessibility and quality standards.

Key Responsibilities

• Coordinate and manage a varied range of digital content and publication requests.
• Review, write, edit and publish content using content management systems.
• Ensure online content meets the needs of users while supporting wider organisational objectives.
• Review content against accessibility, publishing and digital content standards.
• Provide advice and guidance to colleagues on digital publishing and content best practice.
• Work with stakeholders at different levels to understand requirements, manage expectations and deliver effective digital communications.
• Use web traffic and behavioural analytics to develop insight into user needs and improve online content.
• Work collaboratively with communications, policy and stakeholder teams to identify problems and deliver practical improvements.
• Coordinate the timely publication of policy documents and wider communications content.
• Support the development of content using user-centred content design principles.
• Contribute to wider digital communications and campaign activity where required.

You will ideally have:

• Proven experience coordinating varied and sometimes complex content requirements for a range of internal stakeholders.
• Strong experience writing and editing content for online audiences.
• Experience using a content management system to publish and manage website content.
• Excellent written communication skills, with the ability to make complex information simple and accessible.
• Strong stakeholder management skills and the ability to work effectively with colleagues at different levels.
• Knowledge of website accessibility standards, HTML and user-centred design principles.
• Experience using web traffic and behavioural analytics to develop meaningful insight.
• Excellent attention to detail and the ability to remain calm and organised when working to tight deadlines.
• A genuine interest in improving user experience and using evidence and data to inform digital content decisions.

What’s on Offer?

• £175–£200 per day
• Hybrid working
• Contract opportunity with a high-profile organisation
• The opportunity to work on meaningful, public-facing digital communications
• Exposure to a broad range of communications, policy and stakeholder projects
• A collaborative and professional working environment

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