We are looking for an experienced, highly organised and professional receptionist to join our laser clinic on a full-time maternity cover basis for approximately 1 year.
The ideal candidate will have excellent spoken and written English, strong computer skills, and previous experience working with clients, appointments, calendars and administrative tasks.
Key responsibilities include:
Managing the reception area and welcoming clients in a warm, professional manner
Answering telephone calls, emails and client enquiries promptly
Managing appointments, calendars, cancellations and rescheduling
Maintaining accurate client records and ensuring confidentiality
Taking payments and handling basic administrative and financial tasks
Liaising with practitioners and keeping the clinic running smoothly
Providing excellent customer service before, during and after appointments
Following clinic procedures and maintaining a professional, organised environment
Handling multiple tasks efficiently while remaining calm and attentive to detail
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