CRM Lifecycle Lead | Hybrid Leeds | DTC Growth

Get Recruited is looking for an experienced CRM Manager in Leeds to own the customer lifecycle and drive engagement, retention and reactivation across email, SMS, WhatsApp and direct mail. You will build automated journeys, segment audiences, personalise communications and test approaches to improve loyalty and lifetime value, while collaborating with the Customer Experience and Product teams.

The role blends strategy with hands-on delivery in a hybrid setup, reporting monthly with senior

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