Member Experience Lead: Engagement & Events

Royal Society of Medicine is seeking a Customer Service Advisor to provide outstanding service to members, prospective members and event attendees. The role is full-time, permanent with a hybrid setup, requiring 2–3 days in the office in Greater London.

You will help grow membership with proactive outreach and seamless interactions. You will engage across digital and in-person channels, support campaigns, and partner with Education and Commercial Services to maximise member value from events and

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