Senior CRM & Lifecycle Strategist

Office Shoes is seeking a Senior CRM Coordinator to own end-to-end lifecycle campaigns, including build, QA, optimisation and reporting of BAU journeys. You will collaborate with CRM, Creative, Ecommerce and Insights to deliver customer-focused activity and identify opportunities to improve performance, templates and processes.

The role requires at least 2 years in CRM within fashion/retail, experience with ESPs or CDPs (Bloomreach, Ometria, Klaviyo, Braze), strong organisation and copywriting

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