Job Description
n
Police Scotland’s Digital Division are looking to recruit an IT Support Engineer to help provide user support and request fulfilment, along with contributing to a number of upcoming projects. You will work as part of a professional ICT support team, ensuring a high level of service, support, systems availability, incident response and communication to all areas of the organisation.
n
n
As part of the team working in the Digital Division, you can make a real difference by supporting the provision of technology to our officers and staff across the second largest police force in the UK.
n
n
You will be required to participate in an on call Rota for which an allowance will be paid.
n
A driving licence is required for this role.
n
n
Key Responsibilities:
n
- n
- Providing end user support, both remotely and on-site, supporting multiple technologies.
- Providing an excellent level of customer service by following processes and procedures that underpin the approach to the operational support of the Police Scotland end user estate, systems and infrastructure.
- Advising and leading on technical solutions as required as part of new technologies, projects and challenges as they arise.
n
n
n
n
n
Why join us?
n
- n
- Competitive salary with annual increments
- Full-time or part-time shift patterns
- 28 days annual leave and 6 public holidays (increases with service)
- Local government pension scheme for long-term security
- Ongoing training to develop your skills
- Opportunities for career progression and professional growth
- Comprehensive wellbeing support and dynamic work environment
- Exclusive discounts and savings through our rewards and benefits network
n
n
n
n
n
n
n
n
n
n
Every role in Police Scotland plays a part in Keeping People Safe.
n
This is an opportunity to join a national organisation serving communities across Scotland, where integrity, fairness and respect are at the heart of everything we do.
n
Police Scotland serves over 5 million people across Scotland’s cities, towns, rural and island communities.
n
n
Our 2030 vision is for safer communities, less crime, supported victims and a thriving workforce. We are committed to equality, human rights and building a workforce that reflects the communities we serve.
n
…