Overview
In this role you handle a mixed caseload of credit hire and vehicle damage claims for a broad insurer and corporate client base. You will work within the Vehicle Hire and Damage Team to deliver end-to-end dispute resolution while shaping client strategies and contributing to team performance. The role combines hands-on litigation with proactive risk management, client education, and collaboration across specialists. You’ll operate in a flexible, hybrid setup with opportunities for growth and professional development.
Pay / Benefits
- flexible hybrid/remote working
- private medical insurance
- income protection insurance
- discounted gym membership
- professional funding
- ESG activities involvement
Responsibilities
- Manage a busy caseload of mixed-value credit hire and damage claims
- Progress files proactively to meet client service standards and commercial expectations
- Raise emerging risk or compliance issues and escalate where appropriate
- Collaborate with colleagues to improve team performance and motivation
- Maintain financial awareness and meet targets
- Share information and contribute to team-wide communication
- Support client training, events, and other business development activities
- Keep up-to-date with the firm’s data security protocols and strategic objectives
Key requirements
- Qualified Solicitor or CILEX Litigator with litigation rights
- Experience on Credit Hire and Damage claims (or Motor/related Civil Litigation with Credit Hire experience)
- Caseload management experience for credit hire or related claims
- Strong compliance with client SLAs, protocols and KPIs
- Organisational and prioritisation skills; ability to work independently with escalation when needed
- Commercial awareness with ability to assess legal positions and proportionality of arguments
- Strong communication and interpersonal skills for client and stakeholder engagement
- Resilience, negotiation confidence, openness to feedback
- Proficiency in IT (Word and Excel)
- Strong communication and interpersonal skills
- Resilience and negotiation confidence
- Ambition to learn and apply new skills
- Collaborative team player
- Word
- Excel
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