Principal Account Manager

Overview

In this Principal Account Manager role, you will drive profitable growth by managing key customer relationships across the full sales lifecycle. You will coordinate RFQs, quotes, and contract reviews, ensuring orders align with company procedures and delivery expectations. You’ll collaborate with procurement, manufacturing, and internal stakeholders to support long-term account health and regular business reviews. The position offers leadership of the Account Management team and a chance to shape sales strategy in a dynamic RF/Microwave engineering environment.

Responsibilities

• Lead RFQs, quote submissions and follow-ups for existing and new business opportunities
• Manage contract reviews and ensure orders are processed in line with company procedures
• Liaise with procurement, manufacturing and internal stakeholders to meet customer delivery expectations
• Develop strong relationships with key customer contacts and carry out regular business reviews
• Identify new sales opportunities and support long-term profitable account growth
• Produce and maintain sales reports while working towards and exceeding sales targets
• Support the Head of Sales with sales strategy and the development, mentoring and day-to-day management of the Account Management team

Key requirements

• Account management or sales experience within an engineering or manufacturing environment
• Strong technical understanding, ideally within electrical engineering or contract electronics manufacturing
• Proven success in developing long-term customer relationships and exceeding sales targets
• Excellent communication, negotiation, analytical and problem-solving skills
• Strong commercial awareness with excellent attention to detail and sound business judgement

• communication
• negotiation
• analytical thinking
• RF / Microwave knowledge
• electrical engineering understanding
• contract electronics manufacturing

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