Overview
In this role, you will lead ThoughtSpot’s Rest of Europe commercial team to drive retention and expansion across multiple markets. You will own regional performance, coach a team of account managers, and craft a scalable playbook for renewals and account planning. You will partner with marketing and product to align Europe-wide strategy, while representing the region in forecasting and pipeline reviews. This position offers meaningful impact by shaping regional growth and embedding ThoughtSpot’s AI-powered analytics into customer journeys.
Pay / Benefits
- hybrid work model
- in-office 3+ days per week
Responsibilities
- Own the ROE commercial team performance and account health across the region
- Lead and coach a team of 5 account managers, ensuring accountability
- Develop and standardize the regional playbook for renewals, expansion, and account planning
- Drive customer retention and expansion with a long-term, relationship-focused approach
- Collaborate with marketing and product to inject regional insights into Europe-wide selling
- Represent the region in commercial planning, forecasting, and pipeline reviews
- Provide structure and clarity in a multi-market, ambiguous environment
Key requirements
- Led or been a senior contributor on an account management or commercial sales team
- Experience ramping and coaching a team, not only meeting personal targets
- Demonstrated commitment reliability and no-surprises mindset
- Builds long-term customer relationships beyond quarterly targets
- Comfortable with ambiguity across multiple markets and able to create structure
- Clear and direct communicator, skilled in giving and receiving feedback
- Commercially sharp with understanding of pipeline, forecasting, and book of business
- leadership and people development
- clear communication
- adaptability
- pipeline management
- forecasting
- account planning
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