General Manager

Company: Telford Hotel, Spa & Golf Resort
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Job Description:

Ready to lead, inspire, and make a real impact?

Telford Hotel, Spa &Golf Resort is located in Telford and is 4*, 114-bedroom property. Our hoteloverlooks the Ironbridge Gorge with an 18-hole golf course and the diningoptions include the 1779 restaurant, Gorge bar & lounge, and we offerafternoon tea as well as private dining and meetings and event spaces. Theleisure facilities include a gym, pool, sauna, steam room, and a relaxing Elemisspa.

The important stuff:

  • Highlycompetitive salary, depending on experience.
  • Car allowance
  • Private medicalinsurance
  • Group lifeinsurance
  • Group incomeprotection
  • Pension
  • Performancerelated bonus
  • 33 days annualleave
  • Family & Friends discounts acrossThe QHotels Collection portfolio
  • And much, much more!

What will I do?

Due to our current General Manager being offered an opportunity at another property within the group, we find ourselves in the rareposition of advertising this role. Weare seeking a dynamic and forward-thinking Resort General Manager, avisionary leader who can inspire and influence a high performing team, bringour values to life and maximise sales & revenue to deliver outstandingresults. You will create unforgettable guest experiences and continue totake the Telford Hotel, Spa & Golf Resort on its journey to becoming a ‘destinationof choice’.

Is this the role for me?

  • Passionateabout continually driving top line performance.
  • Previous experience operating a large M&E, Golf, Leisure & Spa,or multifaceted hotel.
  • Proven track record in developing, rolling out and operating successful concepts.
  • Strong leadership, communication and influencing skills.
  • Create a culturefocused on delivering the highest levels of customer scores and online reputation.
  • Have visibility within the property.
  • An ability to think for oneself whilstunderstanding the difference between autonomy and accountability.
  • Strong business acumen coupled with knowledge & understanding of allcommercial and financial aspects of hotel operations.
  • Identifypotential opportunities and challenges and devise strategies to dealeffectively with both.
  • Highly passionate & driven about hospitality.

The QHotels Collection are proud to be a Disability Confidentemployer, and we are committed to diversity, inclusion, and equal opportunitiesfor all. We believeeveryone should be treated equal so should you require any reasonableadjustments to any stage of the recruitment process, please do not hesitate tolet us know so we can make the changes accordingly.

We are thrilled to share that all of our hotels have now beenaccredited with either a Bronze or Silver Award from Green Tourism!

The QHotels Collection proudly supports the UK Armed Forces andhave signed the Armed Forces Covenant achieving the Silver Award.

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Posted: September 19th, 2026