Customer Complaints & Dispute Resolution Specialist Hybrid

CBC Recruitment Solutions is helping a UK financial services arm of a blue-chip global business recruit a complaints specialist for their customer relations team near Slough. The role operates on a hybrid basis (2-3 days in the office) and involves handling complaints by phone, letter and email with a fair, evidence-based approach.

Success will depend on a proven track record in customer service, familiarity with financial services disputes, and strong communication skills.

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