Automotive Repair Customer Experience Specialist

Finesse Accident Repair Centres in Dorking are seeking a Customer Experience Advisor to guide customers through every stage of their repair journey. You will coordinate with workshop teams, estimators, insurers and manufacturers to keep customers informed and reassured from first contact to vehicle collection.

You will greet customers, handle calls and inquiries, manage bookings, maintain accurate records and deliver updates that reflect the high standards of the Finesse brand in a supportive,

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