Community Associate

Company: SearchWorks
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Job Description:

Community Associate | Fully onsite

We’re currently recruiting for a Community Associate to join a growing, people-focused workspace environment across Manchester and the wider North of England. This is a highly customer-facing role for someone who enjoys creating great experiences, building relationships and keeping things running smoothly behind the scenes.

What you’ll be doing:

• Own the member and guest experience across the building

• Manage reception and act as the first point of contact

• Support member onboarding, access and office requirements

• Plan and deliver engaging member events

• Build relationships with local partners and suppliers

• Handle meeting room and external booking enquiries

• Support office set-ups and workspace changes

• Help maintain high building and service standards

• Identify ways to improve the member experience and day-to-day operations

We’re looking for someone who is:

• Naturally personable and customer-focused

• Organised and calm under pressure

• Confident communicating with members, guests and suppliers

• Proactive, hands-on and detail-oriented

• Comfortable juggling multiple priorities

• Passionate about creating welcoming and inclusive spaces

Previous experience in hospitality, customer service, coworking, workspace, events, reception, community or office operations would be highly relevant.

Interested? DM me or send over your CV for more information!

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Posted: September 19th, 2026