Position: Service Callout Engineer
Company: KLEEMANN UK GROUP
Location: South East London, Surrey, Southampton
We’re seeking to expand our field operations team. We’re looking for Service Engineers to join our team. Step into a key role in our UK operations and help us maintain our high standards of service and safety. 🚀
Scope of the Role
As a Service Engineer at KLEEMANN UK Group, you will be responsible for attending emergency breakdowns and restoring lift operations safely and efficiently. With three of our current engineers moving to a new project, this is a fantastic opportunity to join a high-performing service team and make an immediate impact in the field.
Key Responsibilities
- Respond promptly to emergency callouts and lift breakdowns in your designated area
- Diagnose, repair, and implement immediate solutions to restore lift service
- Perform minor adjustments and temporary repairs when necessary
- Complete accurate service documentation and reports
- Communicate effectively with the office team and clients to provide updates and ensure satisfaction
- Participate in the out-of-hours on-call rota
- Maintain your tools, equipment, and company vehicle to high standards
- Adhere to health & safety regulations and company policies
Basic Qualifications
- NVQ Level 3 (or equivalent) in Lift Engineering
- Proven experience in lift service and emergency callout response
- Excellent fault-finding and problem-solving skills
- Full UK driving licence (essential)
- Customer-focused with strong communication skills
- Self-motivated with the ability to manage your own schedule
- Familiarity with various lift brands and control systems (advantageous)
What We Offer
- Competitive salary with overtime and callout payments
- Company vehicle, fuel card, and full set of tools
- Mobile phone and uniform provided
- Pension scheme and paid holiday
- Continuous training and development opportunities
- A supportive, professional, and safety-focused team environment
If you’re a qualified lift engineer looking for your next challenge in a well-established, growing organisation, we’d love to hear from you. Join us and be part of our commitment to safety, reliability, and technical excellence.
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Equal Opportunities & Accessibility
KLEEMANN UK GROUP is proud to be an Equal Opportunities Employer. We value diversity and inclusion and are committed to providing a workplace where everyone can thrive. If you require any reasonable adjustments during the recruitment process, please let us know.
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