Fraud Response Advisor – Customer Care (Hybrid)

Firstsource Solutions Limited is hiring for a fraud-focused contact centre role in Middlesbrough. You’ll support customers with potential fraud concerns, investigate suspicious activity, and guide customers with empathy while complying with regulations.

Initially onsite, with eligibility for Work From Home after a 3–4 month qualifying period. The role offers 37.5 hours per week at £12.85 per hour, with a supportive team and progression opportunities.

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