Customer Care Advisor – Multichannel Retail Dynamo

Frasers Group in the United Kingdom is seeking a Customer Care professional to manage customer contacts across Web Chat, Social Media, email and Telephony, working both independently and as part of a team.

You will liaise with stores, couriers and the distribution warehouse to ensure the customer experience is the best it can be, using clear verbal and written communication and a proactive, problem-solving approach.

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