Senior CRM Executive (12 Month FTC)

Job Description

Senior CRM Executive (12 Month FTC)

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A fantastic opportunity at a top UK law firm for an experienced Senior CRM Executive who can hit the ground running and take ownership of the day-to-day BAU CRM management and support. This is an initial 12-month fixed-term contract, joining a fabulous team within a firm that is investing heavily in its CRM environment.

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What’s On Offer:

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• Competitive salary

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• 12-month fixed-term contract

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• Hybrid working (3 days office / 2 days remote)

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• Excellent employee benefits

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• Access to corporate gym membership rates

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• Lifestyle & family friendly benefits

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Senior CRM Executive – What You’ll Be Doing:

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• Manage and administer InterAction, including folders, archiving, access, data quality and system integrations

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• Work with the CRM Data Steward to resolve data quality issues

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• Champion InterAction across the firm, supporting effective use and the wider BD strategy

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• Lead campaigns and mailings as required

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• Deliver complex searches, reports and data solutions

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• Act as a trusted advisor to Client Development, fee earners and secretaries on InterAction and Vuture

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• Define and deliver InterAction and Vuture training, including user guidance

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• Lead CRM-related mini-projects and continuous improvement initiatives

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Senior CRM Executive – What We’re Looking For:

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• Marketing or CRM experience gained within a law firm

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• System and data management experience, including administrator experience of CRM systems (preferably InterAction) and e-marketing systems (preferably Vuture)

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• Experienced and confident working with and for partners and lawyers

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