Travel Disruption Response Specialist

Company: IAG Loyalty
Apply for the Travel Disruption Response Specialist
Location: Crawley
Job Description:

IAG Loyalty in Crawley, UK, is hiring for a customer operations role focused on supporting travellers during disruptions. You will assist customers by phone, coordinate rebookings and changes, and work with partners and insurers to resolve issues swiftly.

The role requires resilience, a care-focused approach and the ability to handle shift work including nights and weekends, within a hybrid office setup.

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Posted: September 19th, 2026