Director Change Management

Job Title: Director- Associate Principal– Change Management Consulting (Global)

Who are we?

We are a technology-led healthcare solutions provider. We are driven by our purpose to enable healthcare organizations be future ready. We offer accelerated, global growth opportunities for talent that’s bold, industrious, and nimble. With Indegene, you gain a unique career experience that celebrates entrepreneurship, and is guided by passion, innovation, collaboration, and empathy. To explore exciting opportunities at the convergence of healthcare and technology, check out www.careers.indegene.com

What if we told you that you can move to an exciting role in an entrepreneurial organization without the usual risks associated with it?

We understand that you are looking for growth in your career at this point and we would love for you to join us in our journey and grow with us. At Indegene, our roles come with the excitement you require at this stage of your career with the reliability you seek. We believe in creating leaders of tomorrow and mentor our leads to help them grow and nurture them as people managers and account managers.

We are a rapidly growing global organization and are scouting for the best talent for this phase of growth. With us, you are at the intersection of two of the most exciting industries of healthcare and technology. We offer global opportunities with fast-track careers while you work with a team that is fueled by purpose. The combination of this will lead to a truly differentiated experience for you.

Role Purpose

Indegene is seeking an experienced and recognised senior change management leader to drive consulting growth and business development related to change management, refine and optimise Indegene’s change management capability and, where needed, lead complex change management transformations.

The successful candidate will work across Indegene’s change community, serve as Indegene’s consulting change lead, driving enterprise-wide change strategies for digital transformation, commercial excellence, operating model redesign, AI adoption, and business process transformation initiatives across pharmaceutical, biotechnology, and medical device organisations.

This role requires a proven change expert with extensive consulting experience, a strong industry reputation, and a track record of delivering large-scale, complex transformation programmes across multiple geographies.

Key Responsibilities

Consulting Growth & Business Development

• Drive growth of change management related engagements by identifying and shaping new opportunities within existing and prospective client accounts.
• Lead change management workstreams in proposals, RFPs, client pitches, and strategic account planning.
• Partner with consulting, technology, data, and commercial leaders to ensure change is integrated into transformation solutions.
• Act as a trusted advisor on change management to senior client stakeholders, including C-suite executives, business leaders, and transformation sponsors.
• Represent Indegene as a recognised change management expert within client organisations and external industry forums.
• Contribute thought leadership, white papers, industry presentations, and market-facing content to strengthen Indegene’s positioning as a consulting partner with change management expertise.

Change Management Capability Development

• Lead, coach, mentor, and develop a high-performing team of change management consultants.
• Oversee recruitment, onboarding, performance management, and professional development of change management practitioners.
• Develop and institutionalise change management methodologies, frameworks, tools, templates, and governance models.
• Should have expertise in user journeys and assets and comms buildup strategy.
• Champion innovation in change management by integrating digital adoption, AI enablement, and modern organisational development practices.
• Ensure integration and alignment with broader change management community within Indegene
• Co‑lead (with partner outside consulting) a global community of change management practitioners, fostering collaboration, knowledge sharing, and capability development.
• Establish, lead, and scale (working with partner outside consulting) Indegene’s global Change & Adoption consulting capability.
• Lead large-scale, complex change management transformation across multiple geographies and business functions.
• Design and implement enterprise‑wide change strategies supporting technology implementation, AI adoption, operating model redesign, and process transformation.
• Ensure successful adoption of digital platforms, commercial transformation initiatives, shared service models, AI‑enabled capabilities, and business process redesign programmes.
• Work closely with client leadership teams to align organisational objectives, workforce readiness, and business outcomes.
• Serve as the executive escalation point for transformation‑related risks, resistance management, and adoption challenges.
• Track and measure change effectiveness, adoption metrics, and value realisation.

Qualifications

Required

• Bachelor’s degree in Business Administration, Organisational Psychology, Human Resources, Communications, Management, or related field.
• PROSCI Change Management Certification (mandatory).
• Advanced certification in Change Management, Organisational Development, Transformation, Agile, or Project Management.
• Master’s degree or MBA preferred.

Experience

• 12+ years of consulting and change management experience, including significant experience within life sciences, healthcare, pharmaceutical, or medical device organisations.
• Proven track record of delivering large‑scale, complex global transformation programmes.
• Experience building and scaling change management capabilities from the ground up.
• Demonstrated success in building and running a global community of change practitioners.
• Experience driving change for digital transformation, AI adoption, operating model transformation, and business process redesign initiatives.
• Extensive stakeholder management experience with executive and C‑suite leaders.
• Experience leading international transformation programmes across Europe, North America, and APAC.
• Experience working in matrixed global organisations and distributed teams.
• Recognised subject matter expert in Change Management and Organisational Transformation.
• Deep expertise in the PROSCI methodology and enterprise change management practices.
• Strong executive presence with the ability to influence senior stakeholders.
• Exceptional communication, facilitation, coaching, and stakeholder engagement skills.
• Commercial acumen with the ability to identify and grow consulting opportunities.
• Ability to operate effectively in highly complex and ambiguous environments.
• Strong leadership skills with demonstrated success building and leading high‑performing teams.
• Strategic thinking combined with hands‑on execution capability.

Ideal Candidate Profile

• Recognised change expert within the change management community.
• Passionate about building new capabilities and scaling teams.
• Comfortable balancing business development, capability development and delivery responsibilities.
• Driven by creating measurable adoption, business value, and sustainable transformation outcomes.

EQUAL OPPORTUNITY:

Indegene is proud to be an Equal Employment Employer and is committed to the culture of Inclusion and Diversity. We do not discriminate on the basis of race, religion, sex, colour, age, national origin, pregnancy, sexual orientation, physical ability, or any other characteristics. All employment decisions, from hiring to separation, will be based on business requirements, candidate’s merit and qualification. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, gender identity, sexual orientation, disability status, protected veteran status, or any other characteristics.

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