Senior Manager, Learning & Development – EMEA

Overview

In this role you drive the regional learning and development agenda to support White & Case’s 2028 strategy. You’ll shape priorities, partner with senior leaders, and deliver a mix of formal and informal learning across EMEA to strengthen capability and career growth. You work with a global team to design impactful programs and measure outcomes, aligning with firm values and governance. This is a high-visibility position with broad regional impact and opportunities to influence talent development in a large, international firm.

Responsibilities

• Contribute to global E&D strategy as a regional leader within the L&D leadership team
• Shape and oversee global learning programs, incorporating input from across international offices
• Lead global projects in a matrixed environment with cross-functional support
• Align L&D priorities with wider firm strategy by partnering with Talent, People, Knowledge, Benefits and other teams
• Ensure L&D initiatives reflect firm values, culture and strategic priorities
• Contribute to governance of learning standards, evaluation frameworks and core curricula
• Represent EMEA in global L&D forums to ensure regional perspectives inform global design
• Deploy globally designed projects into the region with consistent quality
• Develop and maintain a regional curriculum for local practice groups and business services
• Deliver integrated learning strategies across modalities (coaching, mentoring, in-person/virtual classes, social learning)
• Innovate L&D offerings using best practices and prior experience
• Track learning activity, participation, compliance and impact against defined metrics
• Serve as trusted business partner to senior stakeholders on organizational change and development initiatives
• Ensure efficient regional event programming and smooth execution of events
• Support Workday Learning integration with global colleagues
• Manage external learning vendors across EMEA and oversee the L&D budget and financials
• Oversee regional reporting and analytics to update stakeholders on outcomes and impact
• Ensure L&D activities meet regulatory, professional and firm requirements
• Lead the EMEA L&D team across three locations and develop talent in a high-stretch environment
• Collaborate with Engagement team to align business partnering and L&D activities
• Lead bespoke projects as needed
• Design and deliver programs incorporating latest thinking in L&D
• Facilitate learning programs in workshops and stage settings
• Escalation point for complex L&D queries; coach team in consulting and stakeholder management
• Model effective stakeholder management and communication in a partnership environment
• Pursue ongoing professional development in L&D, legal sector trends and tech-enabled learning
• Opportunity to participate in the global Coaching Office

Key requirements

• 10+ years’ experience in developing and delivering training and learning solutions
• Coaching qualification desirable
• Psychometric qualifications (Hogan, DiSC, Lumina) preferred
• Experience leading complex L&D departments in a global, matrixed setting
• Strong instructional design, facilitation and presentation skills for senior audiences (in-person, hybrid, virtual)
• Proven track record in organizational change programs
• Strong project management, deadlines, and attention to detail
• Independent work style with ownership of tasks and proactive problem-solving
• Excellent stakeholder management, communication and interpersonal skills
• Knowledge of MS Office (Excel, PowerPoint) and meeting tech (Zoom, Teams); AI experience useful
• Experience with learning technologies and Workday Learning integration
• Professional services experience, ideally in a law firm

• stakeholder management
• communication
• leadership
• instructional design
• facilitation and presentation
• learning technologies

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