Programme Manager

Overview

Technology Programme Manager to lead the HR ERP transformation for Royal Mail, delivering SAP-based HR, Payroll and data initiatives at national scale. You will own end-to-end technology delivery, align workstreams across HR, Payroll, Finance and Data, and drive benefits realisation. You’ll govern a complex programme, manage senior stakeholder expectations, and develop capable delivery teams. This is a high-impact, cross-functional role shaping Royal Mail’s HR technology future.

Pay / Benefits

• car allowance
• healthcare
• 18% annual bonus potential
• 15 days annual leave plus bank holidays
• pension scheme with competitive contributions
• hybrid working in London

Responsibilities

• Lead the HR ERP Technology Programme end-to-end delivery
• Mobilise the programme, define workstreams and maintain an integrated HR/Payroll/Finance/Data roadmap
• Set programme objectives, milestones and dependencies
• Develop robust investment cases and resource plans with risks and timelines
• Ensure traceability between technology outputs and HR outcomes (process simplification, payroll accuracy, compliance)
• Lead programme-level benefits realisation and governance
• Establish governance aligned to standards and report to senior forums
• Enable PMs through initiation, scope control, planning, financial management and risk/issue management
• Ensure assurance for payroll-critical releases
• Manage relationships with senior HR, Finance, Technology leaders and external vendors
• Provide senior leadership across System Integrators and software vendors
• Develop people and capability; recruit/retain talent; mentor PMs/BA; drive continuous improvement
• Contribute to continuous improvement across Technology Delivery

Key requirements

• Track record delivering large-scale technology programmes or portfolios with clear outcomes and benefits
• Experience delivering ERP or major enterprise platforms (SAP preferred) in complex, regulated environments
• Strong strategic thinking to translate HR and Payroll targets into delivery roadmaps
• Exceptional leadership to align business, technology and suppliers
• Strong financial, commercial and risk management at programme scale
• Experience with payroll accuracy, data integrity and compliance as mission critical
• Outstanding communication to brief and influence senior stakeholders
• Pragmatic, resilient, outcome-focused, comfortable with ambiguity

• leadership
• communication
• stakeholder-management
• SAP
• SuccessFactors Employee Central (EC)
• Employee Central Payroll (ECP)

…