Overview
As LIVE Agency Operations Manager, you will grow TikTok LIVE’s agency ecosystem in the Netherlands by acquiring, onboarding and nurturing local agencies. You’ll build strategic partnerships to boost creator supply, onboarding, retention and monetization, while scaling best practices across the market. You’ll work cross-functionally to resolve operational issues and align market trends with company priorities. This is a mission-driven role at the intersection of partnerships, growth and live entertainment, offering tangible impact on the creator ecosystem.
Responsibilities
- Develop and execute agency acquisition and growth strategies based on market insights and priorities
- Build and manage a pipeline of prospective agencies and establish long-term partnerships
- Lead agency onboarding, incubation and activation including workshops and tailored growth plans
- Own agency performance goals and KPIs, analyze performance data to identify growth opportunities
- Partner with agencies to improve creator recruitment, management, content quality and LIVE performance
- Collaborate cross-functionally with internal teams to support agency needs and scale best practices
- Provide market insights on the Dutch creator, agency and livestreaming ecosystem
- Stay close to local market trends to inform strategy and execution
Key requirements
- Bachelor’s degree or above
- 3+ years of experience in business development, partnerships, account management or operations
- Strong interpersonal and cross-cultural communication skills
- Results-oriented and data-driven with strong analytical abilities
- Understanding of or interest in the creator economy, influencer ecosystem, livestreaming or social media
- Fluency in Dutch and English
- ability to manage Dutch-speaking agency partners and collaborate with international stakeholders
- interpersonal skills
- cross-cultural communication
- relationship building
- data analysis
- performance measurement
- market insights
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