Sales Operations Associate II

Overview

In this role you will support the global Business Development team to drive customer acquisition and revenue growth. You’ll ensure accurate data flows between internal teams and external partners, manage BD processes, and deliver timely reports. You will collaborate across Marketing, Sales Development, and BD to optimize inbound/outbound outreach, territory plans, and event execution. Your work enables scalable BD operations and data-driven decisions that impact growth.

Responsibilities

• Manage new BD inquiries and coordinate responses
• Collaborate with Marketing on BD outreach and leverage campaigns
• Triage and nurture inbound leads with Marketing/Sales Development
• Assist in territory planning and strategy alongside Sales Development
• Provide on-the-ground support for RFI completion and CDA coordination
• Track and maintain Clinical Solutions and Translational Sciences data in Salesforce (accounts, opportunities, leads, contacts)
• Identify and implement new BD process initiatives
• Plan/coordinate meetings and travel for trade shows and events
• Attend trades shows and events as needed
• Provide weekly BD performance reports to the Executive Team

Key requirements

• Bachelor’s degree (or international equivalent) + 2 years in BD or +8 years in a CRO BD role
• High proficiency in Salesforce and related reporting
• Strong written and verbal communication skills
• Ability to work under pressure, multi-task, prioritize, and manage administrative details in a fast-paced environment
• Professionalism, effective stakeholder management, and independent work style
• Strong IT tool proficiency (MS Word, Excel, PowerPoint, SharePoint, Outlook)

• Strong written and verbal communication
• Drive and determination to meet targets
• Adaptability and professionalism
• Salesforce proficiency and reporting
• MS Word, Excel, PowerPoint, SharePoint, Outlook
• Data management for accounts, opportunities, leads, and contacts

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