Area Manager, DSO2

Overview

In this Area/Shift Manager role, you will lead a diverse team to ensure safety, quality and productivity keep pace with demand. You’ll work with fellow managers to standardise shift processes and drive improvements across shifts in a fast-paced, 24/7 logistics environment. You’ll analyze performance data, implement corrective actions, and collaborate with engineers to discuss technical improvements. This role offers hands-on leadership in Amazon Logistics, shaping last‑mile delivery operations and cross‑functional project delivery. You will help scale operations while maintaining a strong safety culture and customer focus.

Responsibilities

• Promote a culture of safety and wellbeing
• Analyze and implement corrective actions to maintain high quality and productivity across all shifts
• Support and lead a team while handling administrative work and building a strong team culture
• Analyze performance and propose process improvements to optimise work and customer service
• Collaborate with other managers to standardise shift processes
• Maintain safety standards and monitor process efficiency on site
• Prioritise routine team management, daily operational tasks, escalations, and contingency planning
• Work with colleagues and external partners to meet customer demands and targets
• Analyze data and performance metrics with leaders and discuss operational pros/cons of technical improvements with engineers

Key requirements

• Completed university degree before start date or graduated within the last 24 months
• Flexible schedule including weekends, nights, and holidays
• Ability to push/pull wheeled dollies up to 100 pounds
• Relevant experience in data analysis
• Experience communicating with a wide range of stakeholders
• Experience in a logistical working environment
• Experience using MS Office (Word, Excel, Outlook)

• stakeholder communication
• cross-functional collaboration
• adaptability
• problem-solving
• data analysis
• MS Office Suite

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