Account Manager (Inbound)

Overview

As an Account Manager at Funding Circle, you will own inbound loan applications and act as the customer-facing advisor. You’ll convert inbound interest into approved loans while educating clients about Funding Circle and market context. You’ll manage a fast-paced pipeline, hit monthly targets, and identify upsell opportunities with partner lenders. You’ll collaborate with cross-functional teams to help small businesses access funding quickly and with confidence. This role blends sales performance with a mission-driven culture that supports growth and development.

Pay / Benefits

• flexible-first benefits package
• private medical and dental
• life assurance and financial coaching
• annual learning allowance
• electric car and cycle-to-work schemes
• season ticket loans

Responsibilities

• Establish rapport with customers via phone and email to nurture relationships
• Understand the lending market and Funding Circle’s competitive positioning
• Pitch Funding Circle against alternative funding options
• Manage a high-volume, fast-paced pipeline through each stage of the application
• Pursue and hit monthly targets while refining approach for better outcomes
• Identify and mitigate day-to-day risks and control weaknesses
• Upsell and cross-sell Funding Circle products and partner lender options

Key requirements

• Experience in high-volume sales with a track record of closing deals
• Strong communication skills with small business owners via phone and email
• Ability to maintain and grow a sales pipeline while handling applications in progress
• Proactivity and willingness to develop professionally and act on feedback

• Proactivity
• Continuous development mindset
• Relationship-building
• Inbound sales experience
• Pipeline management
• Knowledge of lending market (fintech context)

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