Product Manager (London)

Overview

As a Product Manager at Fresha, you’ll shape the product vision and roadmap for a fast-growing, global platform used by salons, spas and health practices. You’ll collaborate with engineers, designers, data analysts and marketing to deliver intuitive experiences for customers and partners. You’ll drive opportunities across acquisition, engagement, and operations, delivering impact through data-informed decisions in a highly collaborative environment. This role sits within a triaged product structure focused on growth, money, and performance, offering meaningful accountability and rapid learning.

Pay / Benefits

• Thriving scale-up with growth opportunities
• Competitive compensation
• Accelerated career development
• Global impact on a rapidly growing industry
• Vibrant and collaborative culture
• Engaging social events

Responsibilities

• Develop and execute a clear product strategy and roadmap aligned with business goals and customer needs
• Identify and prioritise opportunities across acquisition, engagement, retention, and operational efficiency
• Conduct market research and competitive analysis to inform product decisions
• Lead end-to-end product development from discovery to launch and iteration
• Collaborate with cross-functional teams to define and deliver product solutions
• Own and prioritise the product backlog with data-driven decisions
• Improve user journeys and experiences to boost engagement and satisfaction
• Use data to measure performance, identify opportunities, and optimise metrics
• Align product initiatives with company objectives and communicate progress to stakeholders

Key requirements

• 3+ years of product management experience in a consumer-focused or digital product environment
• Proven track record delivering software products end-to-end
• Comfortable in a fast-paced, evolving environment
• Strong customer focus with ability to craft intuitive experiences
• Excellent communication and stakeholder management skills
• Strong analytical mindset with ability to translate data into insights
• Creative problem-solving and pragmatic delivery approach
• Collaborative team player with hands-on mindset
• Self-starter with ownership-driven mindset

• customer-centric mindset
• excellent communication
• stakeholder management
• product management
• market research
• data-driven decision making

…