Key Responsibilities
In-scope technologies/products: Technologies In Scope of Assignment : Network Voice Products Including but not exclusively Cisco, Avaya & Vodafone Business Unified Communications (VBUC) Skillsets required: Required by Job Role : Infrastructure Platform Product Working Knowledge and proven Implementation Skills. In addition : Jira Confluence, Agile Methodology & Tools, Facilitation, Change Strategy and Planning, Effective Governance, Accountability, Risk Management, Technical Delivery, Change Strategy & Planning, Planning Tracking & Reporting, Agile Mindset, Collaboration, Customer Centricity, Critical Thinking, AI Literacy, Change Adoption Scope of services: From the Job Role :
- Develops the sequence for integration related tasks in collaboration with the PO and aligned to the Lab backlog
- Catalogues and manages dependencies between the lab and other teams
- Works with stakeholders outside of the lab to ensure interlock to enable the lab to deliver at pace
- Identifies blockers to delivery and where possible mitigates / resolves, escalating to product owner(s) / lab leadership where required
- Acts as interface between the supplier (3rd Party) and key business stakeholders
- Manages complex and high-risk implementations requiring integration between multiple parties (internal/external) to ensure safe delivery
- Coordinates the integration process and / or implementation events across shared infrastructure (e.g. Upgrading the Mainframe); leads on the SI process, coordinating parties to get the change over the line
- Provides expertise (not content) for governance activity owned by the Product Owner, e.g. PRIA, for change across multiple labs
Skill Requirements
In-scope technologies/products: Technologies In Scope of Assignment : Network Voice Products Including but not exclusively Cisco, Avaya & Vodafone Business Unified Communications (VBUC) Skillsets required: Required by Job Role : Infrastructure Platform Product Working Knowledge and proven Implementation Skills. In addition : Jira Confluence, Agile Methodology & Tools, Facilitation, Change Strategy and Planning, Effective Governance, Accountability, Risk Management, Technical Delivery, Change Strategy & Planning, Planning Tracking & Reporting, Agile Mindset, Collaboration, Customer Centricity, Critical Thinking, AI Literacy, Change Adoption Scope of services: From the Job Role :
- Develops the sequence for integration related tasks in collaboration with the PO and aligned to the Lab backlog
- Catalogues and manages dependencies between the lab and other teams
- Works with stakeholders outside of the lab to ensure interlock to enable the lab to deliver at pace
- Identifies blockers to delivery and where possible mitigates / resolves, escalating to product owner(s) / lab leadership where required
- Acts as interface between the supplier (3rd Party) and key business stakeholders
- Manages complex and high-risk implementations requiring integration between multiple parties (internal/external) to ensure safe delivery
- Coordinates the integration process and / or implementation events across shared infrastructure (e.g. Upgrading the Mainframe); leads on the SI process, coordinating parties to get the change over the line
- Provides expertise (not content) for governance activity owned by the Product Owner, e.g. PRIA, for change across multiple labs
Other Requirements
In-scope technologies/products: Technologies In Scope of Assignment : Network Voice Products Including but not exclusively Cisco, Avaya & Vodafone Business Unified Communications (VBUC) Skillsets required: Required by Job Role : Infrastructure Platform Product Working Knowledge and proven Implementation Skills. In addition : Jira Confluence, Agile Methodology & Tools, Facilitation, Change Strategy and Planning, Effective Governance, Accountability, Risk Management, Technical Delivery, Change Strategy & Planning, Planning Tracking & Reporting, Agile Mindset, Collaboration, Customer Centricity, Critical Thinking, AI Literacy, Change Adoption Scope of services: From the Job Role :
- Develops the sequence for integration related tasks in collaboration with the PO and aligned to the Lab backlog
- Catalogues and manages dependencies between the lab and other teams
- Works with stakeholders outside of the lab to ensure interlock to enable the lab to deliver at pace
- Identifies blockers to delivery and where possible mitigates / resolves, escalating to product owner(s) / lab leadership where required
- Acts as interface between the supplier (3rd Party) and key business stakeholders
- Manages complex and high-risk implementations requiring integration between multiple parties (internal/external) to ensure safe delivery
- Coordinates the integration process and / or implementation events across shared infrastructure (e.g. Upgrading the Mainframe); leads on the SI process, coordinating parties to get the change over the line
- Provides expertise (not content) for governance activity owned by the Product Owner, e.g. PRIA, for change across multiple labs
At HCLTech, you’ll supercharge your potential. You’ll find your career. And you’ll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.
HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending June 2026totaled $14.8billion.
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