IT Problem and Service Insights Manager

Company: University of Salford
Apply for the IT Problem and Service Insights Manager
Location: Salford
Job Description:

University of Salfords Digital Services department is seeking an experienced IT Problem and Service Insights Manager to own end-to-end problem management, incident trend analysis and service improvement initiatives. The successful candidate will combine strong ITIL/ITSM expertise with analytical skills to identify root causes, produce actionable insights and influence strategic decisions across th…

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Posted: September 20th, 2026