Position:Children’s Residential Support Worker
Job Types:Full-time
Location:London WC2H
About Us
Spire Assist Limited provides high-quality, compliant staffing solutions for children’s homes and residential services. We put safeguarding and stability first — vetting staff thoroughly, delivering trauma-informed and SEND-aware training, and working as a collaborative partner with each home to reduce placement disruption and improve outcomes for young people. We pride ourselves on rapid response, specialist training, and a partnership approach that supports homes as well as the young people who live there.
About the role
As a Residential Support Worker with Spire Assist you will deliver day-to-day care, emotional support and practical guidance to young people in a residential setting. You will work as part of a multi-disciplinary team to implement and maintain personalised care plans, support education and independence skills, and help create a safe, stable home environment. This role involves direct contact with children and young people who may have experienced trauma or who have complex needs; you will be expected to follow safeguarding, medication and data-protection procedures at all times.
Key responsibilities
- – Work with the team to implement and review care plans, behaviour support plans, risk assessments and health plans.
- – Provide 24-hour, person-centred support: personal care, emotional support, encouragement with life-skills and routines.
- – Administer medication safely in line with policy and complete accurate records.
- – Build positive relationships with young people based on trust and consistency; act as a key worker when required.
- – Keep accurate written and electronic records, contribute to reports and attend reviews/meetings.
- – Supervise and support young people on trips, appointments and community activities; attend meetings with schools, social workers and healthcare professionals.
- – Participate in training (safeguarding, trauma-informed practice, de-escalation, first aid) and maintain mandatory learning.
About You — person specification
We’re looking for someone who demonstrates the following core skills and attributes:
- – Clear, compassionate communication and strong listening skills; the ability to build rapport quickly.
- – Patience, empathy and resilience when supporting children with complex needs or challenging behaviour.
- – Good written skills and basic IT literacy for record-keeping and reporting.
- – An understanding of safeguarding, confidentiality and professional boundaries.
- – Calm, confident de-escalation skills and the ability to follow behaviour management plans.
- – Minimum 1 year’s experience in a similar residential or supported setting (working with children/young people).
- – Enhanced DBS (or willingness to obtain) and right to work in the UK.
- – Level 3 Diploma in Children’s Health & Social Care / NVQ Level 3 for Residential Childcare or equivalent (or working towards it).
- – Training or experience in trauma-informed practice, autism/ADHD awareness, positive behaviour support and first aid.
What we offer
- – A compliance-first employer with specialist training programmes (safeguarding, trauma-informed practice, SEND awareness).
- – Opportunities for development and a temp-to-permanent pathway where appropriate.
- – Dedicated account manager, regular supervision, and a team that works as a collaborative partner with homes.
- – Flexible shift patterns with opportunities for extra hours/bank work and paid sleep-ins where applicable.
Spire Assist is committed to equality of opportunity. We encourage applications from candidates from all backgrounds.
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