Job overview
Ready to play a vital role in supporting safe, timely, and person-centred discharges?
The Patient Flow Coordinator plays a pivotal role in ensuring the safe, timely, and efficient movement of patients through our community hospitals the aim of reducing length of stay, preventing readmissions and optimising patient outcomes.
This is an exciting role which will require you to communicate effectively with patients, families and our multidisciplinary team in order to help patients get home as soon as they are ready. You will work with the teams on our wards at Abingdon Community Hospital. Your work will directly contribute to reducing length of stay, preventing readmissions, and improving patient outcomes.
Main duties of the job
- Planning and Coordinating Hospital discharges
- Effective communication with patients and families to involve them in preparing for discharge from hospital
- Working closely with colleagues in other organisations such as adult social care and voluntary sector organisations to arrange appropriate support for patients when they leave hospital
- Maintaining clear and accurate documentation
- Coordinating and contributing to daily board rounds and weekly MDT meetings.
- Contribute to the induction and training of new staff, including shadowing and mentoring opportunities relevant to the discharge process.
- If you enjoy working in a fast paced role and solving problems then this could be the ideal job for you as no two days are the same for the patient flow team.
- Provide weekend cover as needed and cover other Community Hospitals when required.
Working for our organisation
Oxford Health is a great place to work and to be able to showcase the best of yourself
As a Trust we provide physical, mental health and social care for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and Northeast Somerset. Our services are delivered at community bases, hospitals, clinics and people’s homes, delivering care as close to home as possible. Our vision is that no matter who you are or where you are, you will tell us that you receive: Outstanding care delivered by an outstanding team
Our values are: Caring, safe and excellent
We offer a wide range of benefits designed to support your career and wellbeing. These include:
- Excellent opportunities for career progression
- Access to tailored individual and Trust wide learning and development
- 27 days annual leave, plus bank holidays, rising to 33 days with continuous service
- NHS Discount across a wide range of shops, restaurants and retailers
- Competitive pension scheme
- Lease car scheme
- Cycle to work scheme
- Employee Assistance Programme
- Mental Health First Aiders
- Staff accommodation (please note waiting lists apply)
- Staff networking and support groups hosted by our Equality, Diversity & Inclusion team
Person specification
Essential requirement
Essential criteria
- Ability to travel independently between sites within the trust
Desirable criteria
- Car owner and driver
Qualifications
Essential criteria
- Educated to NVQ Level 3, BTEC, or equivalent qualification/experience in health or social care
Desirable criteria
- Evidence of ongoing professional development
Knowledge
Essential criteria
- Understanding of effective discharge planning and transfer of care processes
Desirable criteria
- Familiarity with community care services, resources, and eligibility criteria
Experience
Essential criteria
- Experience in a health or social care setting, ideally within a hospital or community environment
- Experience of working as part of a multidisciplinary team
Desirable criteria
- Experience of discharge planning or coordination
Job related skills
Essential criteria
- Ability to communicate clearly and empathetically with patients, relatives, and professionals
- Strong organisational and prioritisation skills, able to manage multiple cases simultaneously
- Shows effective problem-solving and decision-making skills, with the ability to elevate appropriately
- Confident IT user, with ability to record, track, and report information using electronic systems
Documents to Download
Patient Flow Coordinator JD PS (PDF, 360.4KB)
Guidance Notes for Candidates Applying for a job at OHFT (PDF, 424.6KB)
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