Control Room Technician
Location: Basingstoke ROC- RG21 4FS
Interview Location: Wimbledon – On-Site Interview
Contract: 6 month
Pay: £25.18 per hour PAYE, £34.15 – £35.74 per hour Umbrella
Shift Pattern – Panama Roster
The role operates on a rotating Panama shift pattern, including days and nights:
5 days: 07:00-19:00, followed by 5 days off.
4 nights: 19:00-07:00, followed by 3 days off.
5 days: 8.5-hour cover shift, followed by 4 days off.
2 days: 07:00-19:00 + 3 nights: 19:00-07:00, followed by 4 days off.
Ready to take the next step in your rail engineering career?
We’re looking for 4 experienced Control Room Technicians to join a busy rail operation in Basingstoke. This is an excellent opportunity for a Rolling Stock Engineer or experienced rail technician looking to progress into a technically focused control room role.
You’ll play a key role in supporting the customer’s Control Room team while trains are in service, providing rapid technical support and remote fault diagnosis to help resolve performance issues and in-service failures.
This is a role where your technical knowledge can make a real difference – identifying issues, analysing live data and providing clear engineering solutions to keep the railway moving.
What will you be doing?
- Work closely with customer Control Room staff to provide technical support during train service.
- Manage and coordinate responses to in-service failures.
- Monitor live ORBITA feeds and respond quickly to emerging issues and alerts.
- Carry out remote investigations using ORBITA, OTMR, CCTV and other available systems.
- Analyse faults and provide technicians or depot teams with detailed technical information and investigation packs.
- Raise and manage work orders using the EAM system.
- Coordinate activities relating to in-service failures and provide rapid technical support to operational teams.
- Support planning activities and ensure accurate technical records are maintained.
- Present clear and practical electrical/mechanical engineering solutions to the customer.
What are we looking for?
We’re looking for someone with a strong rail and rolling stock engineering background, who is confident analysing technical problems and communicating solutions in a time-critical environment.
You’ll ideally have:
- HNC or equivalent in Electrical or Mechanical Engineering – desirable.
- Strong EMU technical knowledge.
- Previous rail experience, either in rolling stock maintenance or train riding.
- Experience investigating and resolving technical faults.
- Knowledge of ORBITA or similar rail monitoring systems.
- Experience using computer-based asset management systems/EAM.
- Good IT skills, including Microsoft Excel.
- Excellent communication and interpersonal skills.
- Strong leadership and decision-making abilities.
- A methodical approach with excellent attention to detail and record keeping.
Please note: Interviews will be held on-site in Wimbledon.
Rullion celebrates and supports diversity and is committed to ensuring equal opportunities for both employees and applicants
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