Counter Manager – Glasgow

Benefit is Glowing… We Mean Growing… and we are currently searching for a Full-time Counter Manager to make real connections in House of Fraser Glasgow .

As a Counter Manager, you’ll be instrumental in achieving sales targets and creating exceptional customer experiences

Responsibilities

• Sales Management: Lead and motivate Brow and Beauty Experts to hit and exceed sales goals, ensuring high service standards. Delegate effectively and inspire the team to maximize performance.




• Brow Services: Provide waxing, tinting, and tweezing services to ensure exceptional customer satisfaction, leading to repeat appointments and increased service customers.




• Target-Driven Sales: Personally connect with customers through traffic stopping, demonstrate products with passion, and consistently achieve your individual sales targets and contribute to the overall counter goals.




• Teamwork and Motivation: Conduct engaging daily team meetings, promote open communication, and recognize achievements to keep the team focused on crushing individual and counter targets.




• Business Growth: Develop innovative in-store and external events through strategic linkups, collaborations, product launches, and impactful charity initiatives to boost sales and brand awareness.




• Stock Optimisation: Ensure the counter is always fully stocked, monitor inventory levels closely, and immediately report concerns to the Area Manager to minimise lost sales opportunities.




• Communication Leadership: Act as a key communicator between store/department managers and area managers, ensuring important information flows smoothly and the counter team is always informed.




• Efficient Administration: Oversee daily, weekly, monthly, and annual administrative tasks, supporting the Area Manager and ensuring smooth store operations.




• Staff Scheduling Excellence: Create fair and effective monthly staff rotas that optimize coverage to support sales goals.




• Brand Presentation: Maintain exceptional hygiene and housekeeping standards for the counter and displays, ensuring a visually appealing and professional shopping environment at all times.

Qualifications

• Dynamic, enthusiastic, and sales-driven




• Passion for make-up and Retail with a focus on achieving sales targets




• Result-oriented, who likes a challenge and exceeding sales expectations




• Desire to provide a unique customer experience that drives customer loyalty and repeat business




• Flexible availability including weekends, late nights, Bank holidays and holiday periods.




• A minimum of 4 years of prior customer service experience in a retail or hospitality environment is required for this role with a passion for sales success




• Minimum 6 months of management experience

Bold Brows and even Bolder Opportunities as a Counter Manager!

The brand behind Benetint, The POREfessional, BADgal BANG!, and probably at least one eyebrow product in your bag. (After all, we’re the world’s No. 1 brand dedicated to eyebrows.)

At Benefit, we are all about feeling good, and nothing feels as good as belonging.

Benefits Of Our Counter Manager Position

• Product Discount




• Staff Sale




• New Launch Gratis




• Annual Leave




• Full Training provided




• Refer a friend scheme




• Competitive Commission Scheme

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