Goods on Hold Operator: Parcel Tracking & Customer Support

DPD Group in Greater London is seeking a dedicated Goods on Hold Operative to support depot operations. You will work with the Operations Manager to manage held parcels, ensuring visibility and timely presentation for delivery, while addressing customer queries and depot collections.

The role requires experience in fast-paced admin, accuracy, and strong communication. A warehouse or customer-facing background is preferred, with a focus on security and process adherence.

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