JobDescription : Assistant Shop Manager – TemporaryFixed term for 12 months, part time, 28 hours a weekStarting full-time salary £24,479 a year (£13.45 an hour) pro rata for part timeActon, London, W3 6QX
Join Our Community
Would you like to work at the heart of your local community? Are you motivated to inspire and support a team of volunteers? Do you have retail experience and are ready for the next step in your career?
The role
Fixed term for 12 months, part time, 28 hours a week
Scope’s Acton shop – 88-88a High Street, Acton, London, W3 6QX
Please note that successful candidates will be subject to an enhanced DBS check.
We welcome all applications by 11:59pm GMT on Wednesday 30 September 2026.
We are looking for an Assistant Shop Manager to join our team on a fixed term maternity cover basis at Scope’s Acton shop. As Assistant Shop Manager you will work alongside the Shop Manager to keep the shop running smoothly each day. Every day is different. You will help increase sales, manage shop costs, and support and motivate the team.
Responsibilities
- Assist in the management of the shop operations
- Work with the Shop Manager to support, motivate, and involve a diverse team of paid employees and volunteers.
- Work with the Shop Manager to support, motivate, and involve a diverse team of paid employees and volunteers.
- Actively promote Scope and its services within the community.
- Support the shop manager to drive sales and effectively manage stock. Also support our online selling with identifying suitable items and listing on online selling platforms
- Help the team deliver excellent customer service.
- Deputise for the shop manager in their absence.
We also ask you to share how you support Scope’s values and contribute to our goal of creating a fair and equal future for disabled people.
About you
- Proven experience in a customer-facing role, with responsibility for supervising or leading a team within retail or other service-based environments
- Experience working in a target-driven environment, with a focus on achieving sales or performance goals
- Experience of working in a fast paced environment
- A team player with strong work ethic
- Strong communication and interpersonal skills
- IT literacy and numeracy skills
We welcome applications from people with lived experience of disability and from all backgrounds.
Working in Our Shops
Our shops are the face of our retail brand, run by dedicated, creative, and passionate teams. We focus on sustainable fashion, engage with local communities, and lead volunteers to deliver a great experience for colleagues and customers. Funds raised support Scope’s mission of achieving equality for disabled people and their families.
Shop Hours
Scope shops are open every day. Some weekend and Bank Holiday cover is needed.
- Full-time: 35 hours per week, five days out of seven
- Part-time: Weekly hours on a seven-day rota
Additional information
You must have the legal right to work in the UK to apply for this role. We cannot provide visa sponsorship.
You must meet all the essential requirements listed in the job description.
If lots of people apply, we may need to limit interviews to a fair number of disabled applicants who best meet the criteria.
Equality, Diversity and Inclusion (EDI)
EDI is a priority at Scope. We welcome applications from people of colour and other underrepresented communities. We aim to create a culture where everyone feels they belong, treating all with dignity and respect. As a disability equality charity, accessibility and inclusion come first. We listen, learn and continuously improve.
Scope benefits
- 35 days annual leave
- flexible working (where we can)
- company pension
- excellent training and career development
- strong colleague networks across disability, LGBTQ+, race equality, carers, women and young colleagues
- Wellbeing incentives like a discounted gym membership, cycle to work scheme, and much more.
Address
RecruitmentScopeScopeActon, LondonLondonW3 6QX
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