Office Services Manager – Law – Manchester
This is an opportunity to join a highly regarded law firm with a strong reputation for investing in its people, providing outstanding employee benefits, and fostering a collaborative working culture. Due to continued growth, the firm is looking to appoint an Office Services Supervisor to oversee the day-to-day running of its Manchester office and support wider operational activities across the UK network.
Working as part of the Operations team, you will play a key role in ensuring the office environment runs smoothly and efficiently while delivering a first-class service to both internal stakeholders and external visitors. You will also have responsibility for supervising and developing members of the Office Services team.
Key responsibilities and objectives will include:
- Supervising the day-to-day delivery of office services operations
- Managing and developing team members through coaching, reviews, appraisals and regular one-to-ones
- Liaising with internal stakeholders, visitors, suppliers and contractors
- Managing meeting room support and hospitality services
- Coordinating office supplies, stationery, refreshments and facilities requirements
- Processing invoices, maintaining records and supporting budget administration
- Assisting with office moves and wider workplace projects
- Supporting incoming and outgoing mail services
- Maintaining visitor procedures, passes and reception support when required
- Managing rotas, holiday records and operational scheduling
- Ensuring compliance with health and safety policies, records and documentation
- Helping maintain a well-presented, efficient and welcoming office environment at all times
- Acting as a First Aider and supporting wider operational requirements as needed
The successful candidate will offer:
- Previous experience managing office services, workplace or facilities operations
- Supervisory or team leadership experience
- Excellent organisational and prioritisation skills
- Strong communication skills and the ability to build relationships at all levels
- A proactive, solutions-focused approach
- Strong client service and stakeholder management skills
- High levels of attention to detail
- The ability to work effectively under pressure and manage competing priorities
- A flexible approach and ability to adapt to changing business needs
- Good IT skills across a range of business systems and software
- A collaborative mindset and willingness to contribute ideas and improvements
Benefits
- generous annual leave
- hybrid working
- private medical options
- enhanced family policies
- wellbeing benefits
- pension arrangements
- life assurance
- subsidised backup care
- training and development opportunities
- a range of additional lifestyle benefits
This role would suit an experienced Office Services, Facilities, Workplace or Operations professional looking to join a successful organisation where service excellence, employee development and career progression are genuinely valued
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